In a sector as complex as textiles,
Grupo Cortefiel has tried to maximise the positive impact of its activities
from day one, by developing and maintaining a responsible approach to supply
chain management, a close relationship with customers, and a pleasant work
environment, as well as minimising its environmental footprint and engaging actively
with, and on behalf of, society.
Grupo Cortefiel’s CSR model is proactive, consistent and tailored to its needsas well as those of its stakeholders.
Our approach to Social Responsibility consists of integrating responsible behaviour into the management and income statement of the business.
The fashion industry is full of challenges and opportunities to align management objectives with individual development, respect for the environment and the company’s growth objectives.
- From a financial standpoint, we aim to build a
strong position and to foster the confidence of our shareholders, customers,
suppliers as well as the financial community in order to generate growth
- We care about the environment and therefore
consider all environmental risks and opportunities arising at each stage of the
product life cycle. We have worked on the design and implementation of projects
in policy areas such as energy saving measures, minimisation of transportation
resources as well as reduction of unnecessary materials and consumption.
- The Internal Code of Conduct, Performance Standards and the various collective agreements in place represent the basic principles of our company / employee relations.
- Human capital is one of the company’s main
assets, so we work on initiatives that promote professional and personal
- The textile sector is a key player in
international Human and Labour Rights strategies. Our company has a major
responsibility in this area. Our External Code of Conduct provides the
foundation for our relationships with the people we work with. This enables us
to apply its principles throughout the supply chain.
- The Code of Conduct is the framework that articulates our commitment to corporate values and business integrity. It also lays the foundation for ethical behaviour and inspires correct and responsible decision-making.
- Our commitment to social action has also
developed in a highly positive direction. Our employees and customers are
becoming increasingly involved in the social projects in which we collaborate.
We can reach a wide section of the community through our points of sale and
customers and this exposure acts as a driving force for change within society.
- All customer communications are based on transparency and ethical principles. Information regarding garments is adapted to the demands of international standards and the various countries in which they are sold.
- In order to guarantee the safety of our customers, all our garments are subject to the strictest quality controls as well as tests to verify that no substances that are harmful to health or the environment are present.
Code of Conduct
Grupo Cortefiel’s Codes of Conduct outline the
company’s values and incorporate the company’s ethical principles in terms of
performance. This provides a universal behavioural model based on transparency,
evaluation and supervision.
Internal Code of Conduct
Today, Grupo Cortefiel is one of the leading multinational companies in the sector and, due to its size and diversity, requires solid organisational support to help avoid legal and reputational risks, in order to guarantee the sustainability of its management model.
Our Code of Conduct is a reference touchstone which provides clear direction to employees and ensures their day to day activities meet the Group's ethical standards.
The Code of Conduct plays a key role within our internal governance process, ensuring that the necessary mechanisms are in place to support employees’ compliance with their obligations and the development of commercial activities in Grupo Cortefiel’s name.
The Internal Code of Conduct includes the ethical values, commitments and good practices to which all staff must adhere. It incorporates basic guidelines of how to respond to conflicts of interest, corruption, internal fraud, data protection, customer and supplier relations, among other areas.
These commitments are undertaken by all employees of the Group, becoming extensive across an ambitious program of education that is also included in the sales network.
External Code of Conduct
Responsibility for guaranteeing ethical and responsible behaviour in all activities extends to all outsourced activities and to all products, regardless of where they are manufactured.
Each supplier, regardless of the service provided or its geographical location, assumes the obligation to comply with the External Code of Conduct, aimed at protecting Human Rights and labour conditions in factories. This Code of Conduct includes 12 basic principles, based on the United Nations and International Labour Organisation agreements.
The Committee of Ethics is the body to which all parts with legitimate interest can go to communicate any possible non-performance of the Code of Conduct, if it affects them personally as well as if it affects a third.
The Committee of Ethics is formed by members elected by the Commission of Audit and Risks that represent the departments of Human Resources, Internal Audit and Juridical Consultancy.
It is the body responsible for supervision and resolution of disputes in accordance with the company's behavioural guidelines as well as for identifying the best practices and their implementation.
The Whistle-Blowing Hotline facilitates the reporting of conduct deemed irregular, unethical or counter to principles established in our Code of Conduct, when normal communication channels are ineffective or complicated.
Management of the Whistle-blowing Hotline ensures confidentiality for any employee who uses it, with an ironclad guarantee of transparency and safety.