Cortefiel has published its sustainability commitments in a structured way
since the 2006/07 fiscal year. Again, audiovisual and electronic tools have
been used to reach a wider public, making content easier to understand while guaranteeing
rigorous and transparent information.
The contents included in this report have been developed following the guidelines and principles established in the Global Reporting Initiative’s Sustainability Report Guide, version G.4.
The organisation's characteristics have been taken into account, as well as the expectations of the stakeholders who give their opinion through the various processes described in this report.
This Sustainability Report 2014 covers all Grupo Cortefiel corporate activities for the various brands and structured businesses. Where there are limitations in some content, this is detailed in the relevant report section or in the GRI index, evidence of our commitment to working on internal data management to provide the fullest information possible.
This report covers the financial year 2014/15, from 1 March 2014 to 28 February 2015.
During this year there are no changes in the scope of consolidation.
This is the eight Sustainability Report that follows the GRI standard, thus honouring our commitment to publish our results on an annual basis. Like the previous report, it is presented in an audiovisual format and there is no printed version of the content.
The following basic criteria apply to all content shown:
- The data presented is accurate as of 28 February 2015, unless otherwise stated.
- All the information and data obtained from the various Cortefiel Group internal management systems have been provided by the heads of the different areas.
- Information is not exclusively limited to quantitative indicators, but rather complementary qualitative information makes it possible to provide a suitable sustainability assessment.
- Video images are real and make content easier to understand, presenting the reality of the company. They were recorded in company headquarters, warehouses, stores, and on supplier premises in China, Turkey, and Morocco.
Following the Materiality Principle, the information provided is intended to cover the most significant aspects of Grupo Cortefiel’s activities, trying to be a faithful reflection of its social, environmental, and economic action. The depth of the content and the way it is displayed are based on the significance of each area and its relevance for the various stakeholders.
Stakeholder involvement and materiality determination
Grupo Cortefiel is engaged in active dialogue with its stakeholders through various bi-directional mechanisms and communication channels.
These communication channels are managed by the various company areas whose roles correspond to those of stakeholders. Through a consultation process, various meeting and working groups are managed, including: customers, employees, trade unions, suppliers, social entities, NGOs, etc. as well as individual meetings with various organisations on relevant issues.
- Corporate Area: relationships with institutions, sector associations, trade unions, NGOs, official organisations, universities and educational institutions, working groups, etc.
- Human Resources and Staff: relations with trade unions, employees, sector organisations, etc.
- Customer Service: relationships with customers.
- Sourcing and Procurement: direct relationship with suppliers.
- The aim of this process of continuous dialogue is to identify the expectations, to analyse them and to integrate them in the business management.
This evaluation, together with a comparative analysis of the material aspects pertaining to retail activity in the textile sector, has allowed us to identify the following material aspects:
- Management of the supply chain and suppliers.
- Human Rights protection.
- Quality and composition of clothes.
- Customer service and sales channels.
- Staff management.
- Energy consumption and CO2 Emissions (Scope 1, 2 y 3).
- Development of social action policies.
- Transparency and integrity.
Cortefiel is immersed in the process of identifying stakeholder needs and
expectations and, to this end, will continue to work on improving continuous
dialogue with stakeholders, increasing both the geographic scope and the
diversity of the organisations with which it works.
Cortefiel ensures that all activities and figures are truthful and reflect
reality. Our objective of achieving maximum transparency and credibility in
this report is strengthened by the independent validation process for both its
content and methodologies.
Bureau Veritas Certification has performed the external validation of the 2014 Sustainability Report through two complementary processes:
- Verification of information and data traceability.
- Validation of content relevance in accordance with GRI requirements (in compliance with the Materiality Principle).
These approaches have followed systematic procedures and have been performed in a fully independent, unbiased manner, with no conflict of interest. Process leaders have had the necessary resources and have had access to all the information, facilities, records and files which they deemed as necessary for the task.
As a result, Bureau Veritas Certification has issued its independent report, which is available to interested parties, and the corresponding conformity certificate, which is appended to this report.
Global Reporting Initiative
This Sustainability Report has been prepared “in accordance” with the GRI G4 Sustainability Reporting Guidelines (Core Level).
The basic content detailed below has been externally verified (see the Verification Report in the “External Assurance" section).
G4: GENERAL STANDARD DISCLOSURES OVERVIEW
STRATEGY AND ANALYSIS
DENTIFIED MATERIAL ASPECTS AND BOUNDARIES
ETHICS AND INTEGRITY
INDIRECT ECONOMIC IMPACTSG4-DMA
PRODUCTS AND SERVICESG4-DMA
SUPPLIER ENVIRONMENTAL ASSESSMENTG4-DMA
ENVIRONMENTAL GRIEVANCE MECHANISMSG4-DMA
LABOR PRACTICES AND DECENT WORK
OCCUPATIONAL HEALTH AND SAFETYG4-DMA
TRAINING AND EDUCATIONG4-DMA
DIVERSITY AND EQUAL OPPORTUNITYG4-DMA
EQUAL REMUNERATION FOR WOMEN AND MENG4-DMA
SUPPLIER ASSESSMENT FOR LABOR PRACTICESG4-DMA
LABOR PRACTICES GRIEVANCE MECHANISMSG4-DMA
FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAININGG4-DMA
FORCED OR COMPULSORY LABORG4-DMA
SUPPLIER HUMAN RIGHTS ASSESSMENTG4-DMA
HUMAN RIGHTS GRIEVANCE MECHANISMSG4-DMA
SUPPLIER ASSESSMENT FOR IMPACTS ON SOCIETYRESG4-DMA
GRIEVANCE MECHANISMS FOR IMPACTS ON SOCIETYG4-DMA
CUSTOMER HEALTH AND SAFETYG4-DMA
PRODUCT AND SERVICE LABELINGG4-DMA
UN Global Compact
Grupo Cortefiel signed up to the United Nations Global Compact in 2002. Since then, it has submitted progress reports on an annual basis to inform its stakeholders, as well as society in general, about its progress towards commitments made upon subscribing to the Global Compact Principles.
It follows best practice for the preparation of Global Compact progress reports and, given the analysis performed on the Sustainability Report’s materiality and content relevance, integrates the topics aligned with the 10 Global Compact principles which can be found in different report points, linked to the indices required by Global Reporting Initiative.
|AREA||UN GLOBAL COMPACT PRINCIPLES||GRI 4 INDICATORS|
|Human Rights||Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights.||G4-HR2, G4-HR7, G4-HR8, G4-HR9, G4-HR12, G4-SO1, G4-SO2|
|Principle 2: Business should make sure they are not complicit in human rights abuses.||G4-HR1, G4-HR10, G4-HR11|
|Labour||Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.||G4-11, G4-HR4, G4-LA4|
|Principle 4: Businesses should uphold the elimination of all forms of forced and compulsory labour.||G4-HR6|
|Principle 5: Businesses should uphold the effective abolition of child labour.||G4-HR5|
|Principle 6: Businesses should uphold the elimination of discrimination in respect of employment and occupation.||G4-10, G4-EC5, G4-EC6, G4-LA9, G4-LA11, G4-LA12, G4-LA13, G4-HR3|
|Environment||Principle 7: Businesses should support a precautionary approach to environmental challenges.||G4-EC2, G4-EN1, G4-EN3, G4-EN8, G4-EN15, G4-EN16, G4-EN17, G4-EN20, G4-EN21, G4-EN27, G4-EN31|
|Principle 8: Businesses should undertake initiatives to promote greater environmental responsibility.||G4-EN29, G4-EN30, G4-EN31, G4-EN32, G4-EN33, G4-EN34|
|Principle 9: Businesses should encourage the development and diffusion of environmentally friendly technologies.||G4-EN6, G4-EN7, G4-EN19, G4-EN27, G4-EN31|
|Anti-corruption||Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.||G4-56, G4-57, G4-58, G4-SO3, G4-SO4, G4-SO5, G4-SO6|
In Grupo Cortefiel website, www.grupocortefiel.com, there is an on-line version available in english and spanish of this Audiovisual Sustainability Report 2014.
For any enquiries or additional information, please contact us at:
- GRUPO CORTEFIEL:
Corporate Area.Avenida de Llano Castellano Nº 51.